Category Archives: Hospital Professionals

Award Wages for Aged Care Workers in Australia

Having just returned from Australia,  I’ll be devoting several upcoming blogs to my research and fact finding with how Australia is advancing in aging and dementia care, as well as dementia and age friendly best practices.  I found their award wages for aged care workers to be one significant difference from the US and worthy of discussion.

Award wages and workplace rights and responsibilities are managed by the Australian Government Fair Work Ombudsman. An employee’s minimum pay rate can come from an award, enterprise agreement, other registered agreement, or the national minimum wage.

Employees must be paid for all the hours they work including the time they spend in training, team meetings, opening and closing the business, and working unreasonable trial (what is equivalent to overtime in US) shifts.

An entry-level Aged Care Worker with less than 5 years of experience can expect to earn an average total compensation of AU$44,000.  An Aged Care Worker with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of AU$46,000.  An experienced Aged Care Worker which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of AU$46,000.  An Aged Care Worker with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of AU$48,000.

Although the healthcare and aged care systems differ from the US, I found that we are all experiencing the same challenges of a rapidly growing aging population.   Workforce shortages, rising costs and changing policies are certainly a global concern.

Employee turnover in Australia is less significant than the US.   While this is  likely due to higher wages,  they also have in place required  training for all care workers, of which dementia care is included.

In late 2016 Dementia Training Australia rolled out Dementia Essentials which is delivered by Alzheimer’s Australia nationally.

The three-day course provides attendees with extensive knowledge of dementia, as well as focusing on person-centred practice, communication strategies, developing appropriate activities, and responding to unmet needs.

AGE-u-cate’s Dementia Live™️ and Compassionate Touch® programs have been overwhelmingly received in Australia and we are excited to be working with providers from across the country in expanding our presence in the coming year.

I learned that while we differ in how our “systems” work we all want to deliver high quality care to our aging populations.  We all have challenges and are learning and growing from each other.

Next blog I’ll be talking about Australia’s amazing Men’s Shed program, so stay tuned!

Pam Brandon is President/Founder of AGE-u-cate® Training Institute and a passionate advocate for older adults and those that serve them.

www.AGEucate.com

Improving Cultural Competence in Senior Care Through Training

The increasing diversity of the U.S. and other nations offers opportunities and challenges for senior care  care providers, health care systems, and policy makers to create and deliver services to culturally diverse patients and to train and increasingly culturally diverse workforce. Cultural competence refers to an ability to interact effectively with people of different cultures. Cultural competence comprises four components: (a) awareness of one’s own cultural worldview, (b) attitude towards cultural differences, (c) knowledge of different cultural practices and worldviews, and (d) cross-cultural skills.   Developing cultural competence through training can result  in a better ability to understand, communicate with, and effectively interact with people across cultures and can lead to a 15% decrease in miscommunication.  In senior care, this communications training can significantly improve outcomes, especially in caring for those with dementias, chronic illness, pain and at end-of-life.

Training the workforce on understanding cultural issues that are relevant to better understanding patient and family values and needs will.  Cultural competence enhances the ability of providers and organizations to effectively deliver health care services that meet the social, cultural, and linguistic needs of patients. A culturally competent health care system can help improve health outcomes and quality of care, and can contribute to the elimination of racial and ethnic health disparities. Examples of strategies to move the health care system towards these goals include providing relevant training on cultural competence and cross-cultural issues to senior care and health professionals and creating policies that reduce barriers to patient/resident care.

Cultural competence training methods can enhance transparency between language, values, beliefs, and cultural differences. Training in cultural competence often includes careful consideration of how best to approach people’s various forms of diversity. This new found awareness oftentimes allows people to better establish  equity in their environments and enhances interrelationships between one another for increased productivity levels.

Pam Brandon is President/Founder of AGE-u-cate Training Institute, whose mission is to develop and deliver aging and dementia training to professional and family caregivers.  

www.AGEucate.com

Caregiver’s Bill of Rights – Words of Guidance and Hope

Families caring for aging adults have and will continue to reach unprecedented numbers affecting every corner of our society.   We MUST address the complex needs of this population who are the foundation of long-term care nationwide, exceeding Medicaid long-term care spending in all states (National Alliance for Caregiving and Overcare, March 2009).  Jo Horne, author of Caregiving:  Helping an Aging Love One created the Caregiver’s Bill of Rights. These are powerful and impactful words of hope and guidance for each and every person caring for a family member or friend:

I have the right . . . 

To take care of myself. This is not an act of selfishness. It will give me the capacity to take better care of my relative.

To seek help from others even though my relative may object. I recognize the limits of my own endurance and strength.

To maintain facets of my own life that do not include the person I care for, just as I would if he or she were healthy. I know that I do everything that I reasonably can for this person, and I have the right to do some things for myself.

To get angry, be depressed, and express other difficult feelings occasionally.

To reject any attempt by my relative (either conscious or unconscious) to manipulate me through guilt, anger, or depression.

To receive consideration, affection, forgiveness, and acceptance for what I do for my loved one for as long as I offer these qualities in return.

To take pride in what I am accomplishing and to applaud the courage it has sometimes taken to meet the needs of my relative.

To protect my individuality and my right to make a life for myself that will sustain me in the time when my relative no longer needs my full-time help.

To expect and demand that as new strides are made in finding resources to aid physically and mentally impaired older persons in our country, similar strides will be made toward aiding and supporting caregivers.

To ___________________________________________________
(Add you own statement of rights to this list. Read the list to yourself every day.)

Pam Brandon is President/Founder of AGE-u-cate® Training Institute and a passionate advocate for older adults and those that serve them.

www.AGEucate.com

www.caregiveraction.org

 

“The Future Ain’t What it Used to Be” – Yogi Berra was Right!

Lawrence Peter “Yogi” Berra was an American professional baseball catcher, manager, and coach who played 19 seasons in Major League Baseball.  One of his famous quotes “The Future Ain’t What it Used to Be” couldn’t be more appropriate as we look at the paradigm shifts taking place in our aging world.

Let’s ponder these facts:

  • By 2050, the number of people over 65 will more than double. Cities, communities, companies–and our entire culture–have some adjusting to do.
  • According the World Health Organization, the world will be short of 12.9 million health-care workers by 2035; today, that figure stands at 7.2 million. A 2013 WHO report  warns that the findings – if not addressed now – will have serious implications for the health of billions of people across all regions of the world.
  • Increases in the number of older Americans will have a profound impact on the age structure of the U.S. population. Back in 1970, children made up about one-third of the U.S. population, and only one-tenth were ages 65 and older. Today, the proportion who are children has dropped to about one-fourth, while the share who are elderly has risen to 13 percent.
No doubt we have enormous challenges,  but at the same time I believe an equal or even great number of opportunities.  So what is our call to action as change agents?
Lawmakers are hearing and responding from the vast organizations across the US and world who are committed to bettering policies across the aging spectrum.  These voices are changing policies and actions.   We are witnessing age friendly/dementia friendly movements sweeping the US and certainly across the globe.
Our young people have the greatest opportunity in history to move into healthcare jobs.  We’re seeing more programs implemented in high schools that direct students to careers in allied health and professional disciplines.

Collaboration among and between private and public sectors who serve aging adults and their caregivers is taking off.  We are all realizing that creating partnerships benefits all stake holders.

I think the legacy of this time period is not just about the paradigm shift, but that we have before us the greatest opportunity to instill in people the need to care for our elders and each other as we face these enormous societal challenges.   We can humanize the way we care for others across generations.  This is exciting and perhaps the greatest gift we can give to future generations.

The future certainly ain’t what it used to be…it can be better than ever!

Pam Brandon is President/Founder of AGE-u-cate® Training Institute.  A passionate advocate for our elders and those that care for them, her company’s mission is grounded in creating transformative change by providing innovative training and education.