Tag Archives: AGE-u-cate Training Insitute

Specialized Dementia Training and Employee Turnover

 

Specialized Dementia Training can have a positive impact on reducing employee turnover.

The AGE-u-cate Training Institute received encouraging feedback from a client, and it is worthy of a share. A home health agency that utilizes Dementia Live for staff training reported that their employee turnover is decreasing. Furthermore, the turnover correlates with their implementation of  Dementia Live, a simulation training experience of what it might be like to have dementia.

This news made us curious about the connection between specialized dementia training and employee turnover.

PHI is an organization with a mission to promote quality care through quality jobs. PHI identifies staffing in long term care a national crisis and reports conservative estimates of turnover across the long-term care sector ranging from 45 to at least 66 percent. In addition, one in four nursing assistants and one in five home health aides report that they are actively looking for another job.

The Dementia Care Foundation (DCF), based in Darwin, MN, studied staff retention and turnover in those working with persons with dementia. The research premise is based on findings by Brodaty et al., 2003 that turnover is particularly challenging in dementia care.

Effectiveness of Specialized Training

Researchers with the DCF also cited findings from Chrzescijanksi, et al., 2007; Coogle et al., 2007 that specialized training has been shown to reduce staff turnover while simultaneously improving the quality of care.

Relationships with co-workers was the most significant factor contributing to employment exodus.  However,  findings also reveal a connection in turnover and the lack of specialized training.

The DCF also uncovered a relationship between dissatisfaction with training about managing dementia behaviors and how likely respondents were to leave their job within the year.

Specialized is the keyword. Training for staff working with persons with dementia needs to heighten understanding and empathy. In addition, it should equip staff with knowledge and skills to respond to and reduce difficult behavioral expressions.

Something else to ponder is if and how employee relationships improve with specialized dementia training.

The training philosophy behind  Dementia Live is that it is hard to care for someone that you don’t understand.  Lack of understanding leads to stress, burnout, and ultimately turnover.

In conclusion, consider investing in specialized dementia training as a strategy to reduce employee turnover.  In addition, the impact on employee relationships following specialized training would also be an interesting aspect to explore.

Julie has worked in Aging Services for over 30 years and has been a Licensed Nursing Home Administrator since 1990. She is a Certified Master Trainer with the AGE-u-cate Training Institute. Through her company Enlighten Eldercare,  Julie provides training and educational programs on elder caregiving for family and professional caregivers.  She is an instructor and the Interim Director of Gerontology at Northern Illinois University and lives in the Chicago Northwest Suburb of Mount Prospect, IL.

Age-integration Study in Higher Education

Students at Northern Illinois University in DeKalb, IL experience Dementia Live and share with classmates their feelings of frustration, anger, and anxiety.

Psychology Professor Laura Carstensen discusses the need for an age-integrated society. Her “The New Culture of Aging” Ted Talk reveals that our ancestors in the 20th-century built a world exquisitely around the young.

Infrastructure to meet the needs of the young was appropriate and functional at the time. However, we now need to envision an exquisite society also built around the old.

Just as differently-abled individuals and families have pushed the barriers of accessibility, baby boomers will break down structural age barriers such as role opportunities in work and education.

The idea of an age-integrated society becomes clearer the older I get. The small writing on medication and food labels is frustrating. Consider also airline gate attendants that give fast and muffled directions over the intercom.

Dementia and an Age-Integrated Society

An age-integrated society must also adapt to the needs of persons with dementia. This segment of the population will grow to the point that it can no longer be ignored.

The Alzheimer’s Association, Facts and Figures Report, projects 14 million people will live with this disease by the year 2050. It is the young that need to be the movers and shakers toward a more age-integrated society. However, it is incumbent upon wisdom-holders to provide them the information and education.

It is essential to expose students early to what it means to live with the symptoms of dementia.  Additionally, how the symptoms should factor into a truly age-integrated society.

Higher education should consider involving students in age-integration studies. Also, learning about  Dementia-Friendly Community movements should be a part of their learning objectives.

Exposing students to the study of dementia is vitally important. We need to expose young students to the diverse needs of older adults so that they can envision an age-integrated future. In doing so, we increase the chances that they will innovate and move us closer to a society that embraces the young and the old.

 

Julie has worked in Aging Services for over 30 years and has been a Licensed Nursing Home Administrator since 1990. She is a Certified Master Trainer with the AGE-u-cate Training Institute. Through her company Enlighten Eldercare,  Julie provides training and educational programs on elder caregiving to private and professional caregivers.  She is an instructor and the Interim Director of Gerontology at Northern Illinois University and lives in the Chicago Northwest Suburb of Mount Prospect, IL.

Get Ready for Trauma-Informed Care

Beginning November 28, 2019, the Centers for Medicare & Medicaid Services will require nursing homes to provide trauma-informed care. Consequently, they must  “ensure that residents who are trauma survivors receive culturally competent, hence minimizing triggers that may cause retraumatization.”

What is Trauma?

The Substance Abuse and Mental Health Services Administration’s (SAMHSA) describes the “Three E’s of Trauma.” First of all, the person is exposed to an event such as loss, violence, a natural disaster, or abuse. Next, he experiences the situation as physically or emotionally harmful or life-threatening. Finally, she has lasting adverse effects on well-being.

People express trauma differently, and some are more resilient than others. Furthermore, the impact of trauma is often confused with other conditions, such as depression or even dementia. Symptoms may have a delayed onset and include:

  • Physical: Aches and pains, poor sleep
  • Psychological: Anxiety, poor emotional control, flashbacks
  • Cognitive: Difficulty with memory and attention
  • Social: Poor trust in others, isolation
  • Spiritual: Lacks meaning in life

What is Trauma-Informed Care?

According to SAMHSA, trauma-informed care rests on a set of critical concepts referred to as “The Four R’s. These assume that all people within an organization:

  1. Realize that trauma exists and understand the impact and consequences of traumatic experiences.
  2. Recognize signs of trauma.
  3. Respond consistently using the principles of a trauma-informed approach.
  4. Resist the re-traumatization of people with traumatic histories.

Therefore new regulations for trauma-informed care expect facilities to:

  • Assess each resident’s exposure to traumatic events in their life.
  • Train staff in the impact of traumatic experiences.
  • Incorporate trauma-informed approaches into care plans.
  • Use strength-based interventions that maximize trauma survivors’ resilience to avoid retraumatization.

Acknowledging traumatic experiences and providing care that is sensitive to each individual is essential. However, I question how realistic this new regulation is for many nursing homes faced with high staff turnover. As a result, limited resources go to basic care and training in practical approaches.

In conclusion, how do you perceive the future trauma-informed requirements?

Ann Catlin, OTR, LMT: For twenty years, Ann led in the field of skilled touch in eldercare and hospice. She has nearly forty years’ clinical experience as an occupational and massage therapist. She created Age-u-cate’s Compassionate Touch program and serves as a Master Trainer and training consultant.

Tips for Seniors Living Well

Seniors Living Well

Seniors today are living longer; however, are they living well into old age? The National Wellness Institute tells us that “Wellness is an active process through which people become aware of, and make choices toward, a more successful existence.” Indeed, the choices we make along the way determine the degree of wellness we’ll enjoy as we age. But how can cultivate a healthy, satisfying life?

The National Council for Aging Care offers some tips. First of all, develop healthy eating habits with whole foods and plenty of water. Next, keep your body and brain active. Find a physical activity you enjoy and challenge your mind in creative ways. Learn something new. Another key is to stay connected with others to avoid the pitfalls of social isolation. Reach out for help when life throws you a challenge. Also, pay attention to your appearance and keep up to date on popular culture and discover what’s buzzing with younger people. Finally, take precautions such as regular health check-ups and fall prevention measures in your home

I once was a passenger aboard a Great Lakes cruise ship. In case you’re wondering, yes, the Great Lakes are big enough to cruise on– and then some. What stood out were my fellow passengers– many of whom are in their 80′s. One woman celebrated her 94th birthday, while a couple celebrated their 60th wedding anniversary.  At nearly 60, I was almost the youngest person on board.  Now don’t get me wrong; these seniors did not run marathons. Many had physical challenges.  But they didn’t stop them from going on daily excursions and having a great time. One woman with severe scoliosis went on most tours including going down in a copper mine, complete with hard-hat! Another 92-year-old woman told me that she had recently been diagnosed with brain cancer; however, her doctor and family supported her decision to go on this trip. In spite of her illness, her attitude was sunny and positive. It seemed like she was content to stay on the ship taking in the scenery, smiling all the while.

Both of these women are examples of living well in spite of the challenges that may occur along the way. It was inspiring to be with people who didn’t stop living a fulfilling life in their senior years.

Ann Catlin, OTR, LMT: For twenty years, Ann led in the field of skilled touch in eldercare and hospice. She has nearly forty years’ clinical experience as an occupational and massage therapist. She created Age-u-cate’s Compassionate Touch program and serves as a Master Trainer and training consultant.